New York Attorney General Letitia James has joined a group of 50 attorneys general in sending warning letters to 37 voice service providers, demanding they stop routing illegal robocalls through their networks. A multistate investigation found that these companies were responsible for routing thousands of robocalls to residents in New York and across the United States. Many of these calls were linked to scams, including those impersonating utility companies, financial institutions, Medicare, Amazon, and tax relief services.
“New Yorkers are sick and tired of robocalls from scammers who are trying to steal their money or private personal information,” said Attorney General James. “Together with a bipartisan coalition of attorneys general, my office sent warnings to 37 telecommunications companies demanding that they immediately stop enabling these fraudulent calls. My office will continue to work together with our partners to address the nuisance of robocalls and protect people from scammers.”
Data from the Federal Trade Commission shows that in 2023 alone, consumers reported losses exceeding $1.2 billion due to scams carried out via robocalls and text messages.
The coalition identified providers who have not complied with Federal Communications Commission (FCC) requirements regarding government traceback requests, registration in the FCC’s Robocall Mitigation Databases, or submission of plans detailing how they will reduce illegal robocalls on their networks. This lack of compliance allows robocallers access to phone networks, which then transmit calls through other downstream providers until reaching consumers’ phones. The task force is also notifying 99 downstream providers that accept call traffic from these 37 companies about their connections with entities not following industry rules.
The letter was sent to the following voice service providers: Advantage Investors LLC; Alpha Stream; Ananya Traders LLC; Ariyan Khan; BBT Voice Private Limited; Belthrough; BPO VoIP; Collection 3 LLC; Communications and Telephone Systems Co.; Dial Vista Corp.; DigitalOcean LLC; Dtel Network LLC; End Zone Financial Services; EON Telecom, Inc.; Family Communication, Inc.; Fiber Flux VOIP; First Tele Communications, Inc.; Flow VOIP LLC; Globe Tech Solutions; Higher Response Marketing, Inc.; HK KwaiFong Group Limited; Infinity SIP LLC; Lexico Telecom LTD/Lextel LTD; Mexico IP Phones LLC; Nexusphere VOIP LLC; Pleedex LLC; Quantum Link VOIP LLC; Ringnition; SK Teleco LLC; SkyPulse VOIP; Stacy Newsome LNCC LCC; Telnextrix LLC; Terra Voip; TheVisionConnect; Tiera Enterprises LLC; Voip Torque and Whisl Telecom LLC/Telconus/Telcon US/Telcon Voice.
The Anti-Robocall Litigation Task Force was established in 2022 by a coalition of 51 attorneys general led by North Carolina Attorney General Jeff Jackson, Indiana Attorney General Todd Rokita, and Ohio Attorney General Dave Yost. This task force investigates and takes legal action against companies responsible for large volumes of illegal robocall traffic routed within the country.
Attorney General James has previously taken steps against unwanted robocalls. In April she joined a bipartisan coalition in sending notice letters to nine phone providers suspected of violating state and federal laws on robocalls. In March she worked with a group of 27 attorneys general filing an amicus brief supporting an FCC rule aimed at stopping telemarketers from acquiring and selling consumer phone numbers without consent.
