New York Attorney General Letitia James announced on March 20 that a new state law will require all food stores and retail establishments in New York to accept cash payments from customers. The law, which takes effect on March 21, makes it illegal for businesses to refuse cash or charge higher prices for cash transactions.
The measure is intended to ensure that all New Yorkers have access to essential goods and services, regardless of their payment method. The law mirrors an existing regulation in New York City that has been in place since 2020.
“New Yorkers have a right to service no matter how they choose to pay,” said Attorney General James. “Businesses cannot deny New Yorkers access to necessities like food and clothing by refusing to take cash, or charging shoppers more for paying in cash. I will not hesitate to enforce this law to protect consumers across our state.”
Under the new rules, stores cannot require customers to use credit cards or other cashless methods, nor can they impose extra charges for using cash. Violations may result in civil penalties of up to $1,000 for the first offense and $1,500 for subsequent offenses. There are exceptions: stores do not need to accept bills over twenty dollars; they are not required to take cash for phone, mail, or internet orders unless the transaction occurs at the store; and if a store provides a device onsite that converts cash into prepaid cards without fees or high minimums, it is compliant with the law.
The Office of the Attorney General encourages anyone who believes a business is violating this requirement to file a complaint online or call its hotline.
The New York Attorney General promotes social justice and community well-being through civil rights enforcement and consumer advocacy according to the official website. The office also protects residents by ensuring public safety, defending civil rights, upholding consumer protections, and preserving the environment according to the official website. Letitia James heads the agency according to the official website, which operates regional offices throughout New York State according to the official website.
Services provided include investigations into consumer fraud, oversight of charities, and mediation of tenant disputes according to the official website. The office functions as both a public law enforcement body and legal advocacy agency for New York according to the official website.
