In a recent court filing, Daniel Crosby, a legally blind resident of New York County, has initiated a class-action lawsuit against J.C. Penney Corporation, Inc. The lawsuit, filed in the United States District Court for the Southern District of New York, alleges that J.C. Penney’s website is not accessible to visually impaired individuals, thereby violating the Americans with Disabilities Act (ADA). Crosby claims that he encountered numerous accessibility barriers while attempting to shop online at www.jcpenney.com using screen-reading software. These barriers include missing alternative text and unlabeled buttons, which prevented him from completing his purchase. The complaint seeks injunctive relief requiring J.C. Penney to make its website fully accessible to blind and visually impaired users.
Source: 125cv09404_Daniel_Crosby_v_JC_Penny_Complaint_Southern_District_of_New_York.pdf


