A visually impaired individual is taking a stand against digital inaccessibility, spotlighting a significant issue faced by millions. On November 26, 2025, Clay Lee Jones filed a class action complaint in the United States District Court for the Southern District of New York against 375 Enterprises, LLC. The lawsuit highlights the company’s failure to make its website accessible to blind and visually impaired users, alleging violations of the Americans with Disabilities Act (ADA) and New York City Human Rights Law.
Clay Lee Jones, who is legally blind and relies on screen-reading software to navigate online content, has brought this case not only for himself but also on behalf of others similarly affected. He contends that 375 Enterprises’ website does not accommodate screen readers, thereby denying him and others full access to its services. The plaintiff’s attempts to place an online food order were thwarted by barriers such as missing alt-text and broken links. “The website’s lack of accessibility features effectively barred me from having an unimpeded shopping experience,” stated Jones in his complaint.
The lawsuit underscores that approximately 8.1 million people in the U.S. are visually impaired, with about 400,000 residing in New York State alone. This demographic relies heavily on screen-reading technology to access digital content. According to Jones’ filing, websites must be designed according to the Web Content Accessibility Guidelines (WCAG) 2.1 standards to ensure they are usable by all individuals, including those with visual impairments.
Jones seeks a permanent injunction requiring 375 Enterprises to overhaul its corporate policies and website design to comply with these accessibility standards. He demands that the company hire a qualified consultant to train employees on maintaining an accessible site and regularly test it for compliance with WCAG guidelines. Additionally, he requests compensatory damages for himself and other class members who have been denied equal access due to these digital barriers.
Represented by attorney Rami Salim from Stein Saks PLLC, Jones aims for broader systemic change through this litigation. The case is presided over by judges from the Southern District of New York under Case No.: 25-9882.
Source: 125cv09882_Clay_Lee_v_375_Enterprises_Complaint_Southern_District_of_New_York.pdf
