A visually-impaired individual has filed a class action lawsuit against a major health supplement company, alleging its website is inaccessible to blind users. The complaint was lodged by Washington Moran on December 11, 2025, in the United States District Court for the Southern District of New York against Pharmavite LLC. Moran claims that the company’s failure to ensure its website is compatible with screen-reading software violates the Americans with Disabilities Act (ADA) and other state laws.
Washington Moran, who is legally blind, argues that Pharmavite LLC’s website does not provide equal access to individuals with visual impairments. According to the complaint, Moran attempted to use the website on multiple occasions but encountered numerous barriers that prevented him from purchasing products or accessing information about them. These barriers included broken links, images without alternative text descriptions, and other accessibility issues that rendered the site unusable for those relying on screen readers. The plaintiff cites a letter from Assistant Attorney General Stephen E. Boyd as part of his argument, which states that public accommodations must make their websites accessible under the ADA.
The lawsuit highlights how inaccessible web content can isolate individuals with disabilities and deny them equal access to goods and services. “An inaccessible website can exclude people just as much as steps at an entrance to a physical location,” notes the complaint. It further emphasizes that ensuring web accessibility fosters independence and meaningful participation in civic life for people with disabilities. Moran seeks a permanent injunction requiring Pharmavite LLC to modify its corporate policies and practices to make its website fully accessible. He also requests compensatory damages, civil penalties, fines, and reasonable attorneys’ fees.
Representing Moran are attorneys Dana L. Gottlieb, Jeffrey M. Gottlieb, and Michael A. LaBollita from Gottlieb & Associates PLLC in New York City. The case is assigned Case ID No.: 1:25-cv-10253 in front of judges at the Southern District of New York court.
Source: 1-25-cv-10253_Washington_Moran_v_PharamaviteComplaint_Southern_District_of_Newy_York.pdf
