A visually-impaired individual has filed a lawsuit against a major online retailer, accusing the company of failing to make its website accessible to blind and visually-impaired consumers. The complaint was lodged by Edery Herrera in the United States District Court for the Southern District of New York on February 3, 2026, targeting Los Angeles Collective, LLC.
The plaintiff, Edery Herrera, is legally blind and relies on screen-reading software to navigate websites. He claims that Los Angeles Collective’s website, lagence.com, is not compatible with such software, thus violating the Americans with Disabilities Act (ADA). According to Herrera, this inaccessibility denies him and others like him full access to the goods and services offered by the defendant. The lawsuit references a letter from U.S. Department of Justice Assistant Attorney General Stephen E. Boyd dated September 25, 2018, which emphasizes that public accommodations must ensure their websites are accessible to individuals with disabilities.
Herrera attempted to purchase a pair of jeans from the website but encountered multiple barriers that prevented him from completing his transaction. These included broken links and images without alternative text descriptions necessary for screen readers. The complaint highlights how these issues exacerbate feelings of isolation among visually-impaired individuals and contravene both federal and state laws designed to protect disabled persons’ rights.
The lawsuit seeks a permanent injunction mandating changes in corporate policies to ensure ongoing accessibility compliance. It also demands compensatory damages for Herrera and other similarly affected individuals. Furthermore, it calls for regular audits and training for employees involved in web content development to maintain accessibility standards.
Representing Herrera are attorneys Michael A. LaBollita, Dana L. Gottlieb, and Jeffrey M. Gottlieb from Gottlieb & Associates PLLC. The case is being presided over by judges at the Southern District of New York under Case ID 1:26-cv-00943.
Source: 126cv00943_Edery_Herrera_v_Los_Angeles_Colllective_Complaint_Southern_District_of_New_York.pdf
