A visually-impaired man is taking a stand against an online retailer, alleging that its website is inaccessible to those who are blind or visually impaired. Clay Lee Jones filed a class action complaint in the United States District Court for the Southern District of New York on November 26, 2025, against Mister Wright, Inc., claiming that the company’s website does not comply with the Americans with Disabilities Act (ADA) and New York City Human Rights Law (NYCHRL).
Jones, who requires screen-reading software to access web content, asserts that Mister Wright’s website is not designed to be fully accessible to individuals like him. According to Jones, this lack of accessibility constitutes discrimination under the ADA. The lawsuit highlights that approximately 8.1 million people in the U.S. are visually impaired, including 2 million who are legally blind. In New York alone, around 400,000 people are affected by visual impairments.
The complaint outlines various barriers on Mister Wright’s website that prevent screen readers from functioning properly. These include missing alt-text for images, unannounced pop-ups, and broken links—all of which hinder navigation for visually impaired users. As a result of these issues, Jones was unable to purchase a bottle of peach soju from the site—a beverage he sought for a picnic with friends.
Jones accuses Mister Wright of failing to make reasonable accommodations as required by law and seeks a permanent injunction compelling the company to modify its website according to Web Content Accessibility Guidelines (WCAG) 2.1 standards. He also demands compensatory damages and attorney fees.
The case underscores broader issues regarding digital accessibility and compliance with federal and local disability laws. It raises questions about whether businesses are doing enough to ensure their online platforms are inclusive for all users.
Representing Jones is attorney Rami Salim from Stein Saks PLLC. The case has been assigned Case No.: 25-9872 in front of judges at the Southern District Court of New York.
Source: 125cv9872_Clay_Lee_v_Mister_Wright_Complaint_Southern_District_of_New_York.pdf
