A lawsuit claims that an online retailer’s website denies equal access to blind and visually impaired consumers by failing to meet accessibility standards required under federal and state law. The complaint was filed by Milagros Senior on March 11, 2026, in the United States District Court for the Southern District of New York against Admar International, Inc., which operates the Dr. Talbot’s online retail store.
According to court documents, Senior is legally blind and relies on screen-reading software to navigate websites. She alleges that Admar International’s website, www.drtalbots.com, is not designed or maintained in a way that allows independent use by people with visual impairments. The complaint states that this lack of accessibility violates Title III of the Americans with Disabilities Act (ADA), as well as New York State Human Rights Law (NYSHRL), New York City Human Rights Law (NYCHRL), and New York General Business Law § 349.
The filing outlines several specific barriers encountered by Senior when attempting to use the website, including missing alternative text for images, empty links without descriptive text, redundant links leading to the same destination, broken links resulting in navigation errors, and issues with page titles that make it difficult for screen readers to distinguish between different pages. Senior reports that during her most recent visit on December 5, 2025, she was unable to purchase an Easy-Open Wipe Warmer due to these barriers: “Plaintiff attempted to purchase an Easy-Open Wipe Warmer but was unable to locate pricing and was not able to add the item[s] to the cart due to broken links, pictures without alternate attributes and other barriers on Defendant’s Website.”
The complaint cites guidance from the U.S. Department of Justice confirming that public accommodations must make their websites accessible under the ADA. It also references international standards such as the Web Content Accessibility Guidelines (WCAG) 2.0 as widely recognized benchmarks for web accessibility.
Senior argues that Admar International has failed “to design, construct, maintain, and operate its interactive website to be fully accessible” despite having invested significant resources into its development and operation. The suit claims this failure results in discrimination against blind and visually impaired individuals by denying them full enjoyment of goods and services available through the site.
The plaintiff seeks certification of a nationwide class action representing all legally blind individuals in the United States who have been denied equal access to Dr. Talbot’s website during the relevant statutory period. Subclasses are proposed for residents of New York State and New York City who have faced similar barriers.
Among other remedies, Senior requests a permanent injunction requiring Admar International to work with a qualified web accessibility consultant; provide regular training for employees involved in website development; conduct periodic automated audits and user testing involving people with visual impairments; publish an accessibility policy; establish procedures for reporting accessibility problems; modify bug fix policies; and allow monitoring by plaintiff’s counsel for up to two years after compliance is achieved.
In addition to injunctive relief aimed at making www.drtalbots.com accessible according to WCAG 2.0 guidelines or similar standards, Senior seeks compensatory damages—including statutory damages—civil penalties or fines under state law provisions cited in her complaint, pre- and post-judgment interest, attorneys’ fees and costs.
The lawsuit also asserts violations under New York General Business Law § 349 based on allegations that visually impaired consumers are misled or deceived when they cannot obtain full product information or complete purchases online due to inaccessible features: “A blind consumer…who shops on the internet and is blocked from information about Defendant’s products due to barriers on Defendant’s Website is just as mislead and deceived.”
Attorneys representing Milagros Senior are Dana L. Gottlieb (DG-6151), Jeffrey M. Gottlieb (JG-7905), and Michael A. LaBollita (ML-9985) of Gottlieb & Associates PLLC in New York City. The case is identified as No.: 1:26-cv-01979.
Source: 126cv01979_Milagros_Senior_v_Admar_International_Complaint_Southern_District_of_New_York.pdf
