Visually-Impaired Plaintiff Alleges Retailer NO6 Fails ADA Compliance Due To Inaccessible Website

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A visually-impaired individual has taken legal action against a company for failing to make its website accessible, potentially impacting millions of similarly situated individuals. On February 3, 2026, Edery Herrera filed a class-action complaint in the United States District Court for the Southern District of New York against NO6, LLC. The lawsuit alleges that the company’s website is not accessible to blind and visually-impaired users, thus violating the Americans with Disabilities Act (ADA).

Edery Herrera, who requires screen-reading software to access web content due to his visual impairment, claims that NO6, LLC’s website is riddled with barriers that prevent him and others from accessing information and services available to sighted users. According to the complaint, these barriers include missing alternative text for images, broken links, and other issues that hinder navigation using screen readers. Herrera attempted to purchase products from NO6’s online store but was unable to complete transactions due to these accessibility issues.

The plaintiff argues that NO6’s failure to provide an accessible website violates several laws designed to protect individuals with disabilities. The complaint cites a letter from the U.S. Department of Justice affirming that websites operated by public accommodations must be accessible under the ADA. Additionally, Herrera contends that this inaccessibility contravenes New York State Human Rights Law and New York City Human Rights Law.

Herrera seeks a permanent injunction requiring NO6 to modify its website policies and practices to ensure compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.0. The lawsuit also demands compensatory damages for those affected by the alleged discrimination and requests reasonable attorney fees.

The case highlights ongoing challenges faced by visually-impaired individuals in accessing digital content in an increasingly online world. With more services moving online post-pandemic, ensuring web accessibility remains crucial for fostering independence among people with disabilities.

Representing Edery Herrera are attorneys Michael A. LaBollita, Dana L. Gottlieb, and Jeffrey M. Gottlieb from Gottlieb & Associates PLLC. The case is being overseen by Judge [Name Not Provided] under Case ID 1:26-cv-00944.

Source: 126cv00944_Edery_Herrera_v_No6_Complaint_Southern_District_of_New_York.pdf


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